May We Recommend...

360 Degree Feedback, The Balanced Scorecard & Upwards Feedback

360 degree feedback, balanced scorecard and upwards feedback (providing feedback to the manager, from the employee) are more recent arrivals on the appraisal / performance management scene. On this page we'll help you understand them, what and how to use them, and the strengths and weaknesses of these various more comprehensive methods for improving performance. (note: some links are not yet active, but will be shortly).

Important Tip: If you are considering the use of 360 degree feedback in your organization, we suggest you read as many of the items on this page. While 360 degree feedback has potential to improve performance, it's also has some serious flaws and issues connected with its use. Often, what should work in theory does not work in practice.


About Company

Bacal & Associates was founded in 1992 by consultant and book author, Robert Bacal. Robert's books on performance management and reviews have been published by McGraw-Hill. He is available for consultation, training and keynote speaking on performance and management at work.


Robert Bacal

Bacal's Books
About The Company
About Our Performance Management Philosophy
Privacy Policy

Our Related Websites

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Bacal & Associates Store
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Small Business Resource Center

For anyone who owns, runs or would like to start their own business. Filled with advice, tips, articles.

We Believe

  • Performance management and appraisal MUST be a partnership between manager and employee where BOTH benefit.
  • Performance management can be the lever for improved employee engagement.
  • The review process is the LEAST important part of performance management
  • If managers aren't managing employee performance, why are they there?

Get in Touch

  • Phone:
    (613) 764-0241
  • Email:
  • Address:

  • Bacal & Associates
  • 722 St. Isidore Rd.
  • Casselman
  • Ontario
  • Canada, K0A 1M0