What Is 360 degree feedback?

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360 degree feedback refers to a process that is intended to improve individual and work-unit performance and productivity by collecting feedback from a range of people (subordinates, peers, customers and clients, managers) and making that "performance" information available to the individual to be used to learn to be a better performer at work.

It's called 360 because there are 360 degrees in a circle, and the idea is that the feedback should come from distinctly different sources, because each source type may have different (and valuable) information about how to improve performance.

Note that while the large majority of 360 degree feedback systems implemented today use a rating system, 360 feedback doesn't have to use ratings.

Make sure you read all of the items in the 360 section to make sure you are completely informed before you decide to implement it.


About Company

Bacal & Associates was founded in 1992 by consultant and book author, Robert Bacal. Robert's books on performance management and reviews have been published by McGraw-Hill. He is available for consultation, training and keynote speaking on performance and management at work.


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We Believe

  • Performance management and appraisal MUST be a partnership between manager and employee where BOTH benefit.
  • Performance management can be the lever for improved employee engagement.
  • The review process is the LEAST important part of performance management
  • If managers aren't managing employee performance, why are they there?

Get in Touch

  • Phone:
    (613) 764-0241
  • Email: ceo@work911.com
  • Address:

  • Bacal & Associates
  • 722 St. Isidore Rd.
  • Casselman
  • Ontario
  • Canada, K0A 1M0