Balanced Scorecard

10 Good Reasons for the Balanced Scorecard

By Paul Arveson - Short article maps out ten reasons why you might want to use a balanced scorecard or other ways to measure performance. (Added: 29-Jul-2004 Hits: 2678 )

A Balanced Scorecard Approach To Measure Customer Profitability

By Robert S. Kaplan - Happy customers are good, but profitable customers are much better. In this article, professor and Balanced Scorecard guru Robert S. Kaplan introduces BSC Customer Profitability Metrics. From Balanced Scorecard Report. (Added: 26-Jan-2006 Hits: 968 )

Demystifying the Balanced Scorecard

By Alan M. Missroon - The Balanced Scorecard has become the preeminent strategic enterprise performance management system. Its resultant managerial fan club is obviously attributable to its focus on strategy and future. By implementing the Balanced Scorecard, managers are able to translate broad mission statements into tactical actionables, thus directing the firm toward goal attainment. Consequently, the Balanced Scorecard allows managers to exploit the firm%u2019s information resources and ultimately produce economic results. (Added: 16-Dec-2005 Hits: 862 )

History of the First Balanced Scorecard

By Arthur M. Schneiderman - Arthur M. Schneiderman has compiled his version of the origins of the balanced scorecard approach and how it has evolved. Claims the origin to be during 1987 at Analog Devices. (Added: 29-Jul-2004 Hits: 819 )

HOW TO BUILD A BALANCED SCORECARD - Intro

By Arthur M. Schneiderman - First of a three part article on how to use the balanced scorecard effectively. Part one presents a 9-step process that assures the identification of a manageable and actionable set of BSC metrics that link directly to an organization’s strategic objectives. Access the entire series from this link. (Added: 5-May-2006 Hits: 855 )

How to Use Balanced Scorecard - implementing Balanced Scorecard; right type and quantity of metrics

By NA - Excellent article from CIO magazine examining the balanced scorecard, includes suggestions for devising right metrics, getting buy in and preparing organization for change. Cites Mobil Oil and Cigna as companies turned around by the Balanced Scorecard. (Added: 29-Jul-2004 Hits: 1281 )

Kaplan and Norton's Balanced Scorecard - What it is, why it is a hot topic, and how to make it work for you.

By na - Very short article that explains the Balanced Scorecard and examines its similarity to Hoshin Planning. (Added: 29-Jul-2004 Hits: 971 )

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