Balanced Scorecard

10 Good Reasons for the Balanced Scorecard

By Paul Arveson - Short article maps out ten reasons why you might want to use a balanced scorecard or other ways to measure performance. (Added: 29-Jul-2004 Hits: 3216 )

A Balanced Scorecard Approach To Measure Customer Profitability

By Robert S. Kaplan - Happy customers are good, but profitable customers are much better. In this article, professor and Balanced Scorecard guru Robert S. Kaplan introduces BSC Customer Profitability Metrics. From Balanced Scorecard Report. (Added: 26-Jan-2006 Hits: 1299 )

Balanced Scorecard - explained: overview, examples and case studies

By na - Very nice overview of the balanced scorecard. Good starting point if you are looking for balanced scorecard information. (Added: 18-Oct-2009 Hits: 571 )

Case Study - Cascaded 3rd Generation Balanced Scorecard Zenith Systems

By 2GC - case study looks at the application of big company methods in a relatively small organisation. Zenith Systems is the UK subsidary of a larger pan-European outsourced services provider that works with large organisations in public and private sector to provide engineering services of various kinds. Over an eight month period in 2007 2GC helped Zenith design and implement a corporate balanced scorecard and then to cascade it down 2 of its divisions. The case describes how this work was approached, and discusses some of the benefits that were obtained - including solving several issues linked to changes in corporate cultural caused by a change in ownership. (Added: 18-Oct-2009 Hits: 153 )

Case Study: Using the Balanced Scorecard to Move from “Management by Experts” to Managing for Results through Data-driven D

By John McGillicuddy, Mecklenburg County General Manager - Today's heightened emphasis on accountability requires a new model of managing publicly funded resources. No longer can local government rely on department directors making subjective decisions as the resident expert in their field. Implementing a balanced scorecard provides a comprehensive and consistent approach to managing forresults using data-driven decisions aligned with the organization's mission, vision, goals,and strategies (Added: 18-Oct-2009 Hits: 161 )

Demystifying the Balanced Scorecard

By Alan M. Missroon - The Balanced Scorecard has become the preeminent strategic enterprise performance management system. Its resultant managerial fan club is obviously attributable to its focus on strategy and future. By implementing the Balanced Scorecard, managers are able to translate broad mission statements into tactical actionables, thus directing the firm toward goal attainment. Consequently, the Balanced Scorecard allows managers to exploit the firm%u2019s information resources and ultimately produce economic results. (Added: 16-Dec-2005 Hits: 1165 )

History of the First Balanced Scorecard

By Arthur M. Schneiderman - Arthur M. Schneiderman has compiled his version of the origins of the balanced scorecard approach and how it has evolved. Claims the origin to be during 1987 at Analog Devices. (Added: 29-Jul-2004 Hits: 1104 )

360 Degree Feedback