Best and Worst Performance Management Practices

By USA Today - Companies should love and nurture the top 20 percent of their employees, but actively weed out the bottom 10 percent, General Electric chief executive officer Jack Welch wrote in his 20th, and final, annual letter to shareholders last week. (Added: 23-May-2001 Hits: 3455 )

By National Partnership for Reinventing Government - Why should you, a government leader, try to achieve a balanced set of performance measures%u2014or what%u2019s often referred to as a family of measures? Here%u2019s what we found in our research: Because you need to know what your customer%u2019s expectations are and what your employee needs to have to meet those expectations. Because you cannot achieve your stated objectives without taking those expectations and needs into account. Most importantly, because it works, as can be seen from the success of our partners. So you need to balance your mission with customer, stakeholder, and employee perspectives. How exactly do you go about doing this? These are the best practices we learned from our partners. (Added: 3-Mar-2005 Hits: 2299 )

By Rex Black - Do you want to introduce a new objective to your organization that will help everyone who works for you? How about this: Stop destroying your team with bad MBOs. MBOs, or management by objectives, are commonly used as part of yearly performance reviews. In theory, the perfect set of objectives defines, in a quantified way, exactly what the employee is to achieve over the coming year. At the end of the year, in the annual performance review, the manager simply measures whether%u2014or to what extent%u2014the objectives were achieved. However, some management-by-objectives approaches backfire, often in dramatic ways. Let%u2019s look at three case studies of bad MBOs, how they negatively affected the team, and how the managers could have done better. (Added: 28-Jun-2006 Hits: 2355 )

By na - Microserfs or Ubermenschen, no one rests on their laurels in Redmond: Excerpts from The 12 Simple Secrets of Microsoft Management (Added: 8-Aug-2005 Hits: 1633 )