Where Do I Start With A Performance Problem?

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Once you have a sense that there is a performance issue or performance problem with a specific employee, the very first step involves mapping out that problem in more detail. It's very helpful to know when the problem occurs, under what conditions, and the impact the problem has on your business or work-unit goals and responsibilities.

The more you understand the nature of the problem, the more likely you will be able to step in and help eliminate it. Also, to understand the nature of the problem, it's often useful to ask the employee about it in a non-accusatory way. What may seem to be a problem, without any rational reasoning behind it, may turn out to make sense, if you talk to the employee. You need to understand what's going on!

So, you gather information, so you can decide if there really IS a problem that requires action. Some apparent problems are so minor that they do not require you to do anything.

What's next? You'll need to diagnose why the performance problem is happening.


About Company

Bacal & Associates was founded in 1992 by consultant and book author, Robert Bacal. Robert's books on performance management and reviews have been published by McGraw-Hill. He is available for consultation, training and keynote speaking on performance and management at work.


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We Believe

  • Performance management and appraisal MUST be a partnership between manager and employee where BOTH benefit.
  • Performance management can be the lever for improved employee engagement.
  • The review process is the LEAST important part of performance management
  • If managers aren't managing employee performance, why are they there?

Get in Touch

  • Phone:
    (613) 764-0241
  • Email: ceo@work911.com
  • Address:

  • Bacal & Associates
  • 722 St. Isidore Rd.
  • Casselman
  • Ontario
  • Canada, K0A 1M0