Can You Suggest A Training Approach or Exercise to Help Managers Understand Performance Management?
I can share with you the exercise(s) and process I use when I'm asked to help managers improve their performance management and performance appraisal process.
Unlike many consultants and trainers, I don't tell managers why they should do performance management, or why they should pay more attention to the performance appraisal process. I start by facilitating a group discussion about much more fundamental issues, and then link the performance appraisal process to the answers.
More specifically, I ask managers at the session to identify the kinds of employees they love to have, and the kinds of employees they want. Once we have those answers (and they're pretty consistent across groups), we look at what employees need to be the employees their managers want and find valuable.
Then we look at how the performance management, or performance appraisal process can give employees what they need to be the employees that the managers want.
The whole point of the exercises and discussion is to show managers that performance management is critical to creating the employees they want, and they figure out how the process can be set up so that it works for them. Not coincidentally, managers discover that the performance management and appraisal process must meet the needs of employees, in addition to their own needs.