I'm an HR professional asked to speak to staff to unveil a new performance management system. What things can I say?
The answer depends on whether you've made sufficient changes to have clear benefits compared to the old system FOR EMPLOYEES and managers. If you've just tweaked your system, by changing forms, or software, it's going to be hard to come across as credible in what you say.
If, however, the changes are radical enough to make your new system quite different, and with clear benefits to those present, then you are in good shape.
Consider These Things To Mention When Unveiling A New Performance Management System
- Mention the frustrations managers and employees had with the old system. Highlight WHY they didn't like it, and what prompted the desire to change.
- Do NOT spend much time on HR benefits, or benefits to the company. Employees don't care that much.
- Spend most of your time explaining WHY the new system will benefit those present. Tie those benefits in to the frustrations with the previous system.
- As time permits, walk through the new process as vividly as possible. Employees will want to know, very specifically, what the new process will look like, AND how it will feel.
- De-emphasize the forms. Staff know that almost all review forms are a waste of time, and they've probably seen various different ones that look pretty much the same. Focus on your desire to HELP staff perform better.
- Your new system should allow for, and create better performance. If it doesn't it's all a waste, and your presentation will be seen as such, and you'll have no credibility. Again, focus on how the system will make it easier for staff to do their jobs.