The Underperforming Employee - Video On Motivation versus Skill
In this short three minute video Professor Sommer suggests ways to deal with the underperforming employee, within the context of performance management, and makes the key point that underperforming may be a result of lack of motivation, and lack of skill. Diagnosing the problem is critical in deciding on a course of action, since what one does with poorly motivated employees is different than what one does with those that simply lack the skill