What Is Performance Management?

From "Performance Management - A Briefcase Book" by Robert Bacal (McGraw-Hill)

Performance management is an ongoing communication process, undertaken in partnership, between an employee and his or her

immediate supervisor that involves establishing clear expectations and understanding about:

• the essential job functions the employee is expected to do
• how the employee's job contributes to the goals of the organization
• what "doing the job well" means in concrete terms
• how employee and supervisor will work together to sustain, improve, or build on existing employee performance
• how job performance will be measured
• indentifying barriers to performance and removing them

Performance management includes a number of different parts or phases.

See also "What Are The Components of a Performance Management System?

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