What Is Performance Management?

From "Performance Management - A Briefcase Book" by Robert Bacal (McGraw-Hill)

Performance management is an ongoing communication process, undertaken in partnership, between an employee and his or her

immediate supervisor that involves establishing clear expectations and understanding about:

  • the essential job functions the employee is expected to do
  • how the employee's job contributes to the goals of the organization
  • what "doing the job well" means in concrete terms
  • how employee and supervisor will work together to sustain, improve, or build on existing employee performance
  • how job performance will be measured
  • indentifying barriers to performance and removing them

Performance management includes a number of different parts or phases.

See also "What Are The Components of a Performance Management System?

About Company

Bacal & Associates was founded in 1992 by consultant and book author, Robert Bacal. Robert's books on performance management and reviews have been published by McGraw-Hill. He is available for consultation, training and keynote speaking on performance and management at work.


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We Believe

  • Performance management and appraisal MUST be a partnership between manager and employee where BOTH benefit.
  • Performance management can be the lever for improved employee engagement.
  • The review process is the LEAST important part of performance management
  • If managers aren't managing employee performance, why are they there?