What Kind of Training Is Needed To Make Performance Management and Appraisal Software Work?

May We Recommend...

Training is absolutely essential to successful implementation of performance management and performance appraisal software. It's so essential that when you are budgeting to purchase a software suite or system, you should include the costs of training into your estimates.

You probably realize that training has to cover the actual nuts and bolts use of the software -- how it works, and how to operate it, and that managers need to get comfortable with the basic software tools. That's the more obvious kinds of training.

However, training must be much broader in scope. If you train people to use the tool, but don't train them in the basic concepts and philosophy of performance management and appraisal, and why it's used (and how the results are used), all you will get is managers going through the motions, just like they do with paper based appraisal forms.

If you only supply training on the nuts and bolts of the tool, and not on the concepts or the business results the tool should create, you are simply going to waste your investment, and that investment can be sizeable, not just in terms of buying a performance appraisal software solution, but also in implementation costs, training costs, and so on.

Further, employees should be oriented to the system also. Performance management and appraisal works best when managers and employees work together. For that to happen employees need to understand the concepts, and the new system, and to become less fearful of how the system might be used.


About Company

Bacal & Associates was founded in 1992 by consultant and book author, Robert Bacal. Robert's books on performance management and reviews have been published by McGraw-Hill. He is available for consultation, training and keynote speaking on performance and management at work.


Robert Bacal

Bacal's Books
About The Company
About Our Performance Management Philosophy
Privacy Policy

Our Related Websites

Leadership Resource Center
Upgrade your understanding of modern leadership in a complex world. Stay current.

The Planning Resource Center

From strategic planning for businesses, small and large, right through to financial planning for millennials, stay current with the latest thoughts and actions on planning.

Bacal & Associates Store
Free and paid guides, books, and documents on business, management and more.

Small Business Resource Center

For anyone who owns, runs or would like to start their own business. Filled with advice, tips, articles.

We Believe

  • Performance management and appraisal MUST be a partnership between manager and employee where BOTH benefit.
  • Performance management can be the lever for improved employee engagement.
  • The review process is the LEAST important part of performance management
  • If managers aren't managing employee performance, why are they there?

Get in Touch

  • Phone:
    (613) 764-0241
  • Email: ceo@work911.com
  • Address:

  • Bacal & Associates
  • 722 St. Isidore Rd.
  • Casselman
  • Ontario
  • Canada, K0A 1M0