What Is The Major Pitfall Associated With The Use of Computer Based Performance Management?

May We Recommend...

It may surprise you to learn that the most common pitfall associated with messing up the effectiveness of computer based performance appraisal software is the exact same pitfall associated with the use of performance appraisal forms. However, if you think about it, it makes some sense. Both performance appraisal forms and performance appraisal software are tools, and only tools to help managers and employees. Tools can make doing a job easier, but the tools have to be used effectively and with skill, or their value is zero.

The major mistake made is this: There is a tendency to believe that the use of the tool, whether it be the software or the form, IS performance management, or performance appraisal. It's like mistaking the use of a hammer with the building of the entire house. The hammer helps with the house building, but it isn't the WHOLE thing, clearly.

So, when managers do ONLY what the software (or the form) requires them, it's just a waste of time. Forms and software don't improve human performance. People do. So, even with the best tools and software, improving performance comes down to human things -- human problem solving, human teams, human communication. When managers don't do those human things because they rely on the software, there's no value in the process.

See Also: What Common Mistakes Are Made When Implementing Performance Management Software?


About Company

Bacal & Associates was founded in 1992 by consultant and book author, Robert Bacal. Robert's books on performance management and reviews have been published by McGraw-Hill. He is available for consultation, training and keynote speaking on performance and management at work.


Robert Bacal

Bacal's Books
About The Company
About Our Performance Management Philosophy
Privacy Policy

Our Related Websites

Leadership Resource Center
Upgrade your understanding of modern leadership in a complex world. Stay current.

The Planning Resource Center

From strategic planning for businesses, small and large, right through to financial planning for millennials, stay current with the latest thoughts and actions on planning.

Bacal & Associates Store
Free and paid guides, books, and documents on business, management and more.

Small Business Resource Center

For anyone who owns, runs or would like to start their own business. Filled with advice, tips, articles.

We Believe

  • Performance management and appraisal MUST be a partnership between manager and employee where BOTH benefit.
  • Performance management can be the lever for improved employee engagement.
  • The review process is the LEAST important part of performance management
  • If managers aren't managing employee performance, why are they there?

Get in Touch

  • Phone:
    (613) 764-0241
  • Email: ceo@work911.com
  • Address:

  • Bacal & Associates
  • 722 St. Isidore Rd.
  • Casselman
  • Ontario
  • Canada, K0A 1M0