What Is a Performance Problem?
A performance problem occurs when an employee is failing to obtain the results expected of him or her, or falling short of the goals and objectives for the job. In other words, there's a gap between what the employee should be producing and what he or she is currently producing.
Performance problems occur in many forms, and can range from simple poor productivity, to absenteeism, to negatively affecting the work of others.
However, it's important to distinguish between performance issues that negatively affect the company, and employee actions that may simply be annoying to the manager or other employees. Some employees may have certain habits that do not impact on their value, but simply annoy people. These are not really performance problems, per se. In assessing whether there is a real performance problem, a good question to ask is: "What effect does "it" have on the company, or work unit, in terms of goal achievement." Or, "If we do nothing about this "problem", will there be any negative outcomes?"