What Is The Leniency Bias?

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The leniency bias describes the situation where the manager tends to be more lenient than his or her peers, when rating employees, OR, is more lenient with one employee as compared to another.

Clearly, this results in inflated ratings, and certainly inaccurate ones, since areas for performance improvement tend to be ignored or swept under the rug in performance appraisals.

The leniency bias doesn't occur only with employee ratings. It can occur with any system if and when the manager has a tendency to be overly positive about performance.

 

 


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Bacal & Associates was founded in 1992 by consultant and book author, Robert Bacal. Robert's books on performance management and reviews have been published by McGraw-Hill. He is available for consultation, training and keynote speaking on performance and management at work.

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We Believe

  • Performance management and appraisal MUST be a partnership between manager and employee where BOTH benefit.
  • Performance management can be the lever for improved employee engagement.
  • The review process is the LEAST important part of performance management
  • If managers aren't managing employee performance, why are they there?

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  • Email: ceo@work911.com
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  • 722 St. Isidore Rd.
  • Casselman
  • Ontario
  • Canada, K0A 1M0