Understanding The System Variables That Impede Or Foster Employee High Performance

May We Recommend...

Understanding System Variables and Performance Evaluation

In the performance review systems that you are most familiar with, employee variables are treated as the only determinants of good and poor performance. That’s not so. Focusing only on employee variables almost guarantees that the performance review is going to be less effective in improving both individual performance and work unit/company performance. If we want to improve performance, we need to look at both the employee and the system within which he or she works.

What are system variables or system characteristics?

System variables refer to the larger environment in which each employee works. They include processes and procedures within the workplace, and the tools supplied to the employee.
Here’s a quick list of possibilities. Notice that none of these are under the direct control of the employee.

System variables:

Factors outside of the employee and usually not under his or her direct control.They are very powerful determinants of employee performance.They include resources, tools,management behavior,policies, and other employees.


• Skill of manager and managerial style
• Available budget
• Quality and appropriateness of tools
• Training to use the tools
• Behavior of coworkers
• Administrative policies and procedures (e.g., red tape)
• Design of work flows
• Customer expectations
• Marketing strategies
• Overall company planning

Before we look at some examples, here’s a key point. System variables are not under the direct control of the individual employee. They are the givens in the work environment. Some of these factors are under your control as manager. Some may be under the control of other departments (e.g., the human resources department), while others may be controlled by senior executives. There may even be some that are not controlled by anyone in your organization, such as changes in the economy or customer demands.

 


About Company

Bacal & Associates was founded in 1992 by consultant and book author, Robert Bacal. Robert's books on performance management and reviews have been published by McGraw-Hill. He is available for consultation, training and keynote speaking on performance and management at work.

About

Robert Bacal

Keynotes/Conferences
Bacal's Books
About The Company
About Our Performance Management Philosophy
Seminars
Sitemap
Privacy Policy

Our Related Websites

Leadership Resource Center
Upgrade your understanding of modern leadership in a complex world. Stay current.

The Planning Resource Center

From strategic planning for businesses, small and large, right through to financial planning for millennials, stay current with the latest thoughts and actions on planning.

Bacal & Associates Store
Free and paid guides, books, and documents on business, management and more.

We Believe

  • Performance management and appraisal MUST be a partnership between manager and employee where BOTH benefit.
  • Performance management can be the lever for improved employee engagement.
  • The review process is the LEAST important part of performance management
  • If managers aren't managing employee performance, why are they there?

Get in Touch

  • Phone:
    (613) 764-0241
  • Email: ceo@work911.com
  • Address:

  • Bacal & Associates
  • 722 St. Isidore Rd.
  • Casselman
  • Ontario
  • Canada, K0A 1M0