Related Topics : Communication Reference Library

Top : Related Topics : Communication : Page 2 - If there's a cornerstone that makes performance management and appraisal work it's the ability to have effective communication between manager and employee. Articles in this section cover various communication skills.

Rapport: the Link to Gaining Cooperation

By Daniel Robin - Rapport is the condition of being in sync, in tune, on the same wavelength. I’ve heard it said that with enough rapport, anything is possible; without rapport, practically nothing is possible. In business, rapport is needed to coordinate action and exchange information. Rapport is at the foundation of all our relationships. Ironically, most business decisions are based on rapport, not on technical merit or the best idea. (Added: 5-Aug-2002 Hits: 240 )

The Language of Leadership

By Carol Madigan - Never confuse talking and communicating. A little self-examination about what you say — and how you say it — can mean the difference between a listener tuning you out and hanging on your every word. (Added: 20-Apr-2001 Hits: 634 )

The Meaning of Your Communication Is Its Effect

By Daniel Robin - In communicating with other people, what matters more: what we intend to convey, or the actual response we get? Who is responsible for your communication? The meaning of our communication is not what we think it means. It is based on the response we get from the other person. It is pointless to insist on a meaning that is lost on the listener, especially when the response you get is entirely separate from your intent. (Added: 5-Aug-2002 Hits: 295 )

The Seven Principles of Intentional Communication

By Jan Pedersen - Intentional Communication can be defined as speaking and listening for results. The speaker controls the outcome of the conversation, and these seven principles help you see the link between the way in which you communicate and the result you get as feedback. (Added: 19-Mar-2001 Hits: 853 )

Using Positive Language To Change The Way People See You

By Robert Bacal - In this article we are going to be looking at ways you can communicate in a more positive way that is more likely to elicit cooperation rather than argument or confrontation (Added: 20-Nov-2000 Hits: 824 )

Violence And The Power Of Words

By Robert Hetrick - Have you been hurt by violent words? Most of us have. When verbally assaulted, we recoil, and sometimes, we counter attack. We perceive the attack as coming from outside ourselves. But, in truth, the attack also comes from within. It comes from the meanings we add to the speaker's words (Added: 25-Feb-2001 Hits: 361 )

Delivering Bad News (6): Sometimes the appraisal process involves delivering bad news to employees. Learn how to cushion bad news from these articles.

Interpersonal Communication (2): The core of performance management and appraisal. How you communicate one on one with others. Articles here help you understand the process and develop your skills.

Listening (4): If you think performance appraisal involves manager talking, employee listening you're dead wrong. Managers must listen well to complete performance appraisals well. Here are some tips.

Non-Verbal Communication (3): Articles in this section will help you understand the importance of non-verbal communication, body language, consistency and congruity.