Performance Management Main Page Learn about this site and Robert BacalEmployee Review terms and definitions Performance Management Article Library Performance Management and Appraisal Frequently Asked Questions Articles by Robert Bacal, best selling McGraw-Hill Author Information about Bacal's books on Performance Management Expert and guest articles on performance management Tools for performance planning, conducting review meetings, guides, and morePerformance Improvement Consulting and ServicesOur recommended books on employee reviews, appraisals, and improving performance Free offers to help you undertake performance management betterMore features of this site
Perfect Phrases For Setting Performance Goals and ObjectivesHow To Manage Performance - 24 Lessons For Managing PerformancePerformance Management - A Briefcase BookA Critical Look At Performance Management SystemsPerfect Phrases For Performance ReviewsManager's Guide To Performance Reviews and Performance Management
Performance Management Books By Robert Bacal
Newest Material Added To The Performance Management and Appraisal Reference Library

We try to find the best material on all aspects of performance management, employee appraisal and workplace performance improvements. This page is where you can find the newest additions to our reference library. Entries are organized by date added,

| Home | What's New | What's Popular |

Top : New : 26-Jan-2006

Performance Appraisal & Performance Management Reference Library : What's New

6 New Links:

Balanced Scorecard A Balanced Scorecard Approach To Measure Customer Profitability

By Robert S. Kaplan - Happy customers are good, but profitable customers are much better. In this article, professor and Balanced Scorecard guru Robert S. Kaplan introduces BSC Customer Profitability Metrics. From Balanced Scorecard Report. new (Added: 26-Jan-2006 Hits: 665 )

BNSF's Best Practices for Implementing Balanced Scorecard

By MERIDITH LEVINSON - senior writer Meridith Levinson shares four best practices that emerged from Fort Worth-based BNSF Railway’s experience with its balanced scorecard initiative. As CIO Jeff Campbell told her, while using the Balanced Scorecard has been a concrete way to show the value IT bring to the business, it is one time-consuming and tough method to develop. new (Added: 26-Jan-2006 Hits: 522 )

Balancing Scorecards With Reality

By SUSAN H. CRAMM - How to make Balanced Scorecards work for your organization new (Added: 26-Jan-2006 Hits: 836 )

Mapping Your Board's Effectiveness

By Robert S. Kaplan - To be effective, board members must understand their company's strategy. Professor Robert S. Kaplan offers methods for using the Balanced Scorecard and strategy maps to increase board power. From Strategy & Innovation. new (Added: 26-Jan-2006 Hits: 169 )

Keeping Your Balance With Customers

By Robert S. Kaplan - Using the Balanced Scorecard approach, Robert S. Kaplan, of Harvard Business School, and David P. Norton analyze the four essentials of customer management: customer selection, acquisition, retention, and growth. new (Added: 26-Jan-2006 Hits: 143 )

Measuring Performance - Performance Measurement The New ROI: Return on Individuals

By Loren Gary - Is there a way to measure ROI on the investments you make in people? Sure, and doing so provides you with insights on how to spend your limited resources more effectively. new (Added: 26-Jan-2006 Hits: 325 )

 

Pages Updated On: 25-Jan-2008 - 10:50:52

Use your feedreader or browser to access the newest and best resources at The Performance Management & Appraisal Help Center

Copyright Robert Bacal, 2000 - 2008 Reprint or distribution without permission prohibited.
Contact Information: | Bacal & Associates | 722 St. Isidore Rd. | Casselman, Ontario, Canada | K0A 1M0 | Phone: (613) 764-0241 | Email: ceo@work911.com |