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Top : New : 23-Jan-2006

Performance Appraisal & Performance Management Reference Library : What's New

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Six Sigma Six Sigma For The Service Sector

By Kennedy Smith - Many organizations, however, have taken a look at Six Sigma's track record and surmised that it won't work for them. Why? Because Six Sigma was developed in and for a manufacturing environment; so, how would it apply to a nonmanufacturing environment? Organizations such as financial service providers, health care systems and educational facilities are asking this question. Others have gone so far as to take that leap toward Six Sigma and have witnessed the results first-hand. Often referred to as "transactional Six Sigma," the methodology is proving to be a useful tool in environments that focus more on people and less on product. new (Added: 23-Jan-2006 Hits: 162 )

 

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