Employee Engagement

By Regina Barr - When it comes to employee engagement and commitment to an organization, most companies would agree that they ‘have some, want more.’ Why? This article offers suggestions to help get you started in moving the needle on employee engagement and commitment. (Added: 23-Jul-2007 Hits: 719 )

By Gallup - Faced with insufficient staff and low morale, one healthcare-system manager shows how to energize a team (Added: 21-Jan-2006 Hits: 575 )

By Miriam Nelson, Ph.D., Samantha Chau, and Dr. Clifford Jay - This is the second part of a two-part series addressing the relevance of employee engagement in call centers. In a previous ICCM Weekly issue, Part 1 focused on how organizations can effectively recruit and select employees who are more likely to be engaged. This issue will focus on performance management techniques to help maintain and improve the engagement of current employees. (Added: 20-Jan-2006 Hits: 340 )

By na - So first and foremost, we need to make sure we're measuring the right thing: engagement. Happy employees are simply that: happy. There's little statistical correlation between simple satisfaction and business performance. However, there's ample statistical evidence showing a significant correlation between engagement and business results. (Added: 13-Apr-2010 Hits: 370 )

By Peter Crush - Whether staff are engaged or not depends on a variety of factors, such as age, sex, education, status and ethnicity. So what does HR need to do to keep its talent? asks Peter Crush (Added: 20-Feb-2010 Hits: 248 )

By na - Interesting little piece: a quote However, employers are experiencing a paradox. They want low-cost, transient employees and, at the same time, they want an involved and committed workforce. As companies hire more temporary employees and become more dependent on them as a critical part of the workforce mix, they will have to find ways to build their commitment to high quality work and involvement in the life of the company, in an environment where people are still reeling from mass layoffs, furlough days, and reduced benefits. What do you think employers can do to promote high engagement in the temporary part of a company's workforce given the current environment? (Added: 13-Apr-2010 Hits: 347 )

By Gallup - We all know they're out there. Our new survey finds the price tag. GMJ's first national survey found that, of all U.S. workers 18 or older, 24.7 million, or 19%, are what we call actively disengaged. This term describes people who not only fail to be enthralled by their work but are fundamentally disconnected from it. Actively disengaged workers tend to be less productive and report being less loyal to their companies, more stressed and less secure in their work. They miss more days and are less satisfied with their personal lives. (Added: 21-Jan-2006 Hits: 381 )