By Brian Ward - Ever since the early nineties when Kaplan and Norton introduced the concept of the Balanced Scorecard, organizations have been quick to adapt the approach. Originally designed with the private sector in mind, where as a result of the work of such powerful leaders as Deming, Crosby, Juran and Senge, cause and effect or systems thinking took hold and paved the way for such thinking at the strategic level, the scorecard promises once and for all to lay the ghost of 'management by results', (in favor of 'management for results'), and abolish 'command and control' styles of management. (Added: 28-Apr-2003 Hits: 506 )

By Workforce Performance Newsletter - Robert S. Kaplan and David P. Norton have developed a set of measures that they refer to as "a balanced scorecard." These measures give top managers a fast but comprehensive view of the organization's performance and include both process and results measures (Added: 6-Nov-2000 Hits: 2059 )

By Arthur Schneiderman - A must read if you want to implement or improve a balanced scorecard system, this article will help you sidestep the common errors and pitfalls in creating and using the scorecard methods. (Added: 29-Jul-2004 Hits: 571 )