Balanced Scorecard

HOW TO BUILD A BALANCED SCORECARD - Intro

By Arthur M. Schneiderman - First of a three part article on how to use the balanced scorecard effectively. Part one presents a 9-step process that assures the identification of a manageable and actionable set of BSC metrics that link directly to an organization’s strategic objectives. Access the entire series from this link. (Added: 5-May-2006 Hits: 1043 )

How to Create a Balanced Scorecard-Nine Steps to Success

By BSI - he Institute's award-winning framework, Nine Steps to SuccessTM, is a disciplined, practical approach to developing a strategic planning and management system based on the balanced scorecard. Training is an integral part of the framework, as is coaching, change management, and problem solving. Emphasis is placed on teaching clients to fish, not handing them a fish, so the scorecard system can be sustained. A key benefit of using a disciplined framework is that it gives organizations a way to connect the dots between the various components of strategic planning and management, meaning that there will be a visible connection between the projects and programs that people are working on, the measurements being used to track success, the strategic objectives the organization is trying to accomplish and the mission, vision and strategy of the organization. (Added: 28-Dec-2009 Hits: 164 )

How to Use Balanced Scorecard - implementing Balanced Scorecard; right type and quantity of metrics

By NA - Excellent article from CIO magazine examining the balanced scorecard, includes suggestions for devising right metrics, getting buy in and preparing organization for change. Cites Mobil Oil and Cigna as companies turned around by the Balanced Scorecard. (Added: 29-Jul-2004 Hits: 1502 )

Implementation Tips For the Balanced ScoreCard

By Paul Arveson - The Balanced Scorecard text by Kaplan and Norton describes in general terms the basic ideas of the balanced scorecard concept, its great advantages over past approaches to strategic management, and a general outline of how to develop and deploy such a system. However, there are many issues involved in making a good fit to a specific organization, and in estimating and minimizing the cost and time of deployment. (Added: 28-Dec-2009 Hits: 160 )

Kaplan and Norton's Balanced Scorecard - What it is, why it is a hot topic, and how to make it work for you.

By na - Very short article that explains the Balanced Scorecard and examines its similarity to Hoshin Planning. (Added: 29-Jul-2004 Hits: 1171 )

Keeping Your Balance With Customers

By Robert S. Kaplan - Using the Balanced Scorecard approach, Robert S. Kaplan, of Harvard Business School, and David P. Norton analyze the four essentials of customer management: customer selection, acquisition, retention, and growth. (Added: 26-Jan-2006 Hits: 586 )

Mapping Your Board's Effectiveness

By Robert S. Kaplan - To be effective, board members must understand their company's strategy. Professor Robert S. Kaplan offers methods for using the Balanced Scorecard and strategy maps to increase board power. From Strategy & Innovation. (Added: 26-Jan-2006 Hits: 560 )

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